Help desk

Answers without the runaround

Pick a topic or email support@maplefreecasino.com. We reply in plain language, usually within a few business days.

Age modal, storage banner, then a game. No username, no password, no app store detour.

Each game opens with 1,000 virtual chips. Low balance plus 24 hours triggers a refill. Manual reset lives on every game page.

Try a private window first. Still stuck? Email us the game, browser, and device — screenshots help.

Free games can still eat time. Our Responsible Play page lists Canadian helplines and pause ideas.

Balances and preferences stay on your device. We do not run member databases.

Short rules about fair play, honest chips, and keeping the wharf adult-only.